What Information We Collect

If you reach out about corporate floral arrangements or gift services, we gather data you provide willingly. This may include your name, company name, email, phone number, delivery addresses, and specific floral requirements. Payment details are collected during ordering but are handled securely by our payment partners.

For corporate clients, we may also collect extra business details such as company registration, preferred delivery times, and budget guidelines to tailor our service to your corporate needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

EarthBenchWorks respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ strong security practices, no method of transmission over the internet is 100% secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the information provided at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only for as long as necessary to provide our services and meet legal obligations. Retention periods vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our pages. Cookies help us keep your preferences in mind and assess site performance.

You can adjust cookie settings in your browser preferences. However, turning off some cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to third-party sites or services. This privacy policy covers only EarthBenchWorks and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" date at the top of this document.

We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.